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Central Soya Federal Credit Union

Save or Borrow, Today or Tomorrow

Phishing/Spoofing

 
Internet Pirates are trying to STEAL YOUR PERSONAL Financial Information…
Here's the GOOD News: YOU have the POWER to STOP THEM!

There’s a new type of Internet piracy called “phishing”. It’s pronounced “fishing”, and that’s exactly what these thieves are doing: “fishing” for your personal financial information. What they want are account numbers, passwords, Social Security numbers and other confidential information that they can use to loot your checking account or run up bills on your credit cards.

In the worst case, you could find yourself a victim of identity theft. With the sensitive information obtained from a successful phishing scam, these thieves can take out loans or obtain credit cards and even driver’s licenses in your name. 
They can even do damage to your financial history and personal reputation that can take years to unravel. But if you understand how phishing works and how to protect yourself, you can help stop this crime.

Here’s how phishing works:

In a typical case, you’ll receive an email that appears to come from a reputable company that you recognize and do business with, such as the credit union, a credit card company or another financial institution. In some cases, the email appears to come from a government agency, including one of the federal financial institution regulatory agencies.

The email will probably warn you of a serious problem that requires your immediate attention. It may use phrases such as “Immediate attention required” or “Please contact us immediately about your account.” The email will then encourage you to click on a button to go to the institution’s website.

In a phishing scam, you could be redirected to a phony website that looks exactly like the real thing. Sometimes, in fact, it may be the company’s actual website. In those cases, a pop up window will quickly appear for the purpose of harvesting your financial information.

In either case, you may be asked to update your account information or to provide information for verification purposes: your Social Security number, your account number, your password, or the information you use to verify your identity when speaking to a real financial institution, such as your mother’s maiden name or your place of birth.

If you provide the requesting information, you may find yourself a victim of identity theft.


How to Protect Yourself:

1. Never provide your personal information in response to an unsolicited request, whether it is over the phone or over the internet. Email and internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure website. If
you did not initiate the communication, you should not provide any information.

2. If you believe the contact may be legitimate, contact the financial institution yourself. You can find phone numbers and website addresses on the monthly statements you receive from your financial institution, or you can look the company up in the phone or on the internet. The key is that you should be the one to initiate the contact, using contact information that you have verified yourself.

3. Never provide your password over the phone or in response to an unsolicited internet request. A financial institution would never ask you to verify your account information online. Thieves armed with this information and your account number can help themselves to your savings.

4. Review account statements regularly to ensure all charges are correct. If your account statement is late in arriving, call your financial institution to find out why. If your financial institution offers electronic account access, periodically review activity online to catch suspicious activity.

What to do if you fall victim:
  • Contact Central Soya FCU immediately and alert the credit union to your situation.
  • If you have disclosed sensitive information in a phishing attack, you should also contact the three major credit bureaus and discuss whether you need to place a fraud alert on your file, which will help prevent thieves from opening a new account in your name. Here is the contact information for each bureau’s fraud division:
Equifax
800-525-6285
PO Box 740250
Atlanta GA 30374
 
Experian
888-397-3742
PO Box 1017
Allen TX 75013
 
TransUnion
800-680-7289
PO Box 6790
Fullerton CA 92634
  • Report all suspicious contact to the Federal Trade Commission through the Internet at www.consumer.gov/idtheft or by calling 1-877-IDTHEFT.

Here’s How:
  • Never provide personal financial information, including your Social Security number, account number or passwords, over the phone or the Internet if you did not initiate the contact.
  • Never click on a link provided in an email you believe is fraudulent. It may contain a virus that can contaminate your computer.
  • Do not be intimidated by an email or caller who suggests dire consequences if you do not immediately
  • provide or verify financial information.
  • If you believe the contact is legitimate, go to the company’s website by typing in the site address directly or using a page you have previously book marked, instead of the link provided in the email.
  • If you fall victim of an attack, act immediately to protect yourself. Alert Central Soya FCU at once. Place a fraud alert on your credit files. Monitor your credit files and account statements closely.
  • Report all suspicious contact to the Federal Trade Commission through the Internet at www.consumer.gov/idtheft or by calling 1-877-IDTHEFT.
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Central Soya Federal Credit Union | 1200 N 2nd Street • Decatur, IN 46733

Phone: 260.724.1338 or 877.392.5977 | Fax: 260.724.1325
Hours: Monday - Friday - 8:00am - 5:00pm